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Return Policy

You may return NEW  unused merchandise within 15 days of purchase no exception.  **

- You must email tomoquads@gmail.com and request for return Merchandise Authorization ( RMA) before you can ship the item back . We will reply back to you with the RMA Number and the shipping address . You must wright down the RMA number and Order number outside the shipping box. Buyer is responsible for the return shipping costs

  • Refunds issued as a store credit will not incur restocking fees.
  • Refunds issued back to your Paypal payment and are  subject to a 15% restocking fee. Restocking fee will be waived if the product packaging is in new and unused condition and the product can be resold without any reconditioning or package maintenance. 
  • Refunds only apply for the product itself  Shipping and handling fees are non-refundable.

**Returned items must include original contents and packaging.

Items ineligible for return:

  • Any item that has been used
  • 3D printed parts 
  • Special Orders